These Terms & Conditions govern the use of ClearShift by hospitality professionals. By registering with or accepting opportunities via ClearShift, you agree to the terms below.
ClearShift is not an employer, recruitment agency, or labour broker. ClearShift acts as a connector and coordinator, introducing hospitality professionals to establishments seeking support and assisting with coordination and clarity upfront. All working relationships, payments, and employment arrangements are directly between you and the establishment. ClearShift currently operates within the Cape Peninsula.
By joining ClearShift, you confirm that:
ClearShift reserves the right to accept or decline registrations at its discretion. Please register via our official registration form rather than sending CVs or applications directly over WhatsApp or email — this keeps your information organised and properly considered for suitable roles.
Opportunities shared via ClearShift may include:
ClearShift does not guarantee the availability or frequency of work.
You are free to accept or decline opportunities shared with you. Once you accept a shift or role, you commit to attending as agreed. If you are unable to attend, you must inform ClearShift as soon as possible — ideally before the shift is due to start — so a replacement can be sourced and the establishment informed in good time. Two no-shows without contact and without a valid reason will result in ClearShift no longer offering you further placements.
Some establishments may request a trial shift or short assessment period before confirming a role. The terms of any trial shift, including whether it is paid and the agreed rate, are arranged directly between you and the establishment. The establishment is responsible for paying you for any trial work performed. ClearShift may assist with coordination but does not negotiate or process trial payments.
You are paid directly by the establishment, not by ClearShift. Rates, payment timing, and any tips are agreed between you and the establishment, and ClearShift will share these terms with you upfront where possible. If you have completed work and have not been paid what you are owed, let ClearShift know and confirm the date(s) of the work, the amount outstanding, and whether it relates to wages, tips, or both. ClearShift will follow up with the establishment on your behalf and revert once there is feedback. If an establishment does not respond to reasonable follow-up, ClearShift will immediately pause all further placements with that establishment until the matter is resolved, and reserves the right to refuse future engagement with that establishment altogether.
Professionals are expected to:
ClearShift reserves the right to remove professionals from the network where conduct falls below expected standards.
You are responsible for complying with applicable health and safety requirements, holding any required certifications or permits, and working within the law at all times. ClearShift does not supervise or control on-site work.
ClearShift is not liable for any injury, loss, or damage arising during a shift or engagement, disputes between you and an establishment, or termination of engagements by an establishment. ClearShift’s role is limited to introduction and coordination.
Registration with ClearShift is non-exclusive. You are free to seek work through other channels.
ClearShift may update these Terms & Conditions from time to time. The latest version will be available on the ClearShift website.
These Terms & Conditions are governed by the laws of the Republic of South Africa.
For any questions regarding these terms, please contact: alan@clearshift.co.za